A well-known phenomenon in Meetings Management is mistaking the implementation of a meetings technology system, or the contracting of sourcing and planning services to a third-party planning company, for a strategic approach to meetings management. And why is a strategic approach to managing meetings so important? What’s wrong with a tactical approach, with a little […]
Employee engagement is a hot topic in the Meetings industry, but we usually apply it to engaging meeting attendees during the events they attend. Ask any executive however and the ultimate goal of employee engagement is to improve employees’ contributions to a company in driving business outcomes. This is an opportunity for meeting management programs […]
First we implemented a strategic meetings management program in the US. Then, as part of our global implementation, we implemented the program in Europe. The program in the US was a resounding success. The program in Europe; not so much (at first). In my former life I spent five years as the leader responsible […]
Check out my new videocast on how the risks associated with corporate meetings & events can impact meetings policy.
Travel Managers Are Being Asked to Manage Meetings More and more often, travel directors are being asked to manage strategic meetings management programs. But do travel management and meetings management require the same skill sets and subject matter expertise for travel management professionals to take on these added responsibilities? This is part one […]
Is your strategic meetings management program mandated, and by mandated I mean are your meeting owners required to utilize the core components of a strategic meetings management program (1) the meetings policy, (2) processes and (3) procedures, and (4) register their meetings in a central data repository or meetings technology system? Has enough changed in […]
Part two in a multi-part series on successfully globalizing a strategic meetings management program. Identifying constituencies affected by change, their reasons for resistance to change, and available tools to overcome their resistance to change, are the three ‘must haves’ to facilitate the implementation of a global program. Applied early and often these change management strategies […]