Part two in a multi-part series on successfully globalizing a strategic meetings management program. Identifying constituencies affected by change, their reasons for resistance to change, and available tools to overcome their resistance to change, are the three ‘must haves’ to facilitate the implementation of a global program. Applied early and often these change management strategies […]
July 29, 2013
Simple Meetings. Why Do We Need RFPs?
Why are we still using RFPs to book simple meetings, when we could be using a completely automated touchless system? Have you ever considered why it takes the same effort and number of days to book a simple meeting as it does a complex meeting? It is because we are still using RFPs to […]
July 16, 2013
How to Successfully Implement a Global Strategic Meetings Management Program
Part One of a Multi-Part Series on Globalization If I learned one thing from my most recent four-year foray into designing and building a global strategic meetings management (SMM) program it’s that NOBODY WANTS TO BE TOLD WHAT TO DO BY CENTRAL, whether central is HQ telling the field, or the United States telling another […]
July 9, 2013
Meetings and Events: Be a Risk Mitigation Rock Star
Check out Debi Scholar’s blog on meetings risk management. She has some very interesting statistics gathered for American Express Meetings & Events that highlight the gaps between company policies and actual behavior. Very eye-opening.
June 5, 2013
If Your Company Conducts Meetings, Your Employees, Brand, and Finances are at Risk
Meetings remain a necessary way for us to communicate information, build relationships, and sell to our customers. BUT, like with many things in life, there is a degree of risk associated with them, and where there’s risk, there’s also the responsibility of those of us in the industry to mitigate that risk. And the risks […]
May 27, 2013
Strategic Meetings Data Management…Boring!
So you have a meetings technology system as part of your strategic meetings management (SMM) program, and you’re using it for all the usual tasks like managing attendance, facilitating sourcing, budgeting, and reporting. But did you realize that your technology platform informs at least nine different critical areas of your SMM program, as shown in […]
May 15, 2013
Gaining Control of Unmanaged Spend and Risk in Strategic Meetings Management Programs
Strategic meetings management (SMM) programs range from the basic to the highly complex, however, there are three basic steps required in gaining control over unmanaged expense and containing risk. The three steps are highlighted in red in the following graphic. The other six elements shown in the graphic represent components of an SMM program that […]