An Engagement Approach for Strategic Meetings Management Programs

Employee engagement is a hot topic in the Meetings industry, but we usually apply it to engaging meeting attendees during the events they attend.  Ask any executive however and the ultimate goal of employee engagement is to improve employees’ contributions to a company in driving business outcomes. This is an opportunity for meeting management programs […]

New Video – Risk Management and Your Meetings Policy

Check out my new videocast on how the risks associated with corporate meetings & events can impact meetings policy.

6 Ways in Which Travel Management and Meetings Management Differ

This is part two of a two part article outlining the tasks that travel and meeting managers are responsible for.  Part one identified the similarities between the roles, and this part identifies the differences.  A link to part one of this article can be found at the bottom of this article.   Differences Between Travel […]

Travel Management, Meetings Management. What’s the Difference?

Travel Managers Are Being Asked to Manage Meetings More and more often, travel directors are being asked to manage strategic meetings management programs.   But do travel management and meetings management require the same skill sets and subject matter expertise for travel management professionals to take on these added responsibilities?   This is part one […]

To Mandate or Not: Strategic Meetings Management Programs

Is your strategic meetings management program mandated, and by mandated I mean are your meeting owners required to utilize the core components of a strategic meetings management program (1) the meetings policy, (2) processes and (3) procedures, and (4) register their meetings in a central data repository or meetings technology system?  Has enough changed in […]

3 Must Haves for a Successful Global Strategic Meetings Management Program

Part two in a multi-part series on successfully globalizing a strategic meetings management program. Identifying constituencies affected by change, their reasons for resistance to change, and available tools to overcome their resistance to change, are the three ‘must haves’ to facilitate the implementation of a global program. Applied early and often these change management strategies […]

How Does Strategic Meetings Risk Management Impact Your Meetings Policy?

Compliance sections in meetings policies have expanded beyond the use of certain suppliers or approval processes, to include language that mitigates strategic risk.   In order to mitigate the risks associated with meetings & events, a meetings policy must address compliance to policy, suppliers, and processes, as well as compliance to strategic meeting & event […]

How to Successfully Implement a Global Strategic Meetings Management Program

Part One of a Multi-Part Series on Globalization If I learned one thing from my most recent four-year foray into designing and building a global strategic meetings management (SMM) program it’s that NOBODY WANTS TO BE TOLD WHAT TO DO BY CENTRAL, whether central is HQ telling the field, or the United States telling another […]